Paul directs the business having succeeded David over recent years. Essential to Calibre’s ongoing success is our relationship with suppliers and customers which he carries out via Networking, Exhibitions and Seminars plus other sales and marketing activities. Through this he has established strong connections within the food industry and the testing sector. Paul continues to look for ways Calibre can enhance the customers experience and offer greater choice and the latest technology to help food companies produce product efficiently.
David was one of the founding partners of the business 23 years ago, and has subsequently transformed Calibre into a successful family concern over the last decade. An engineer with a Sales and Marketing background David has sat on some of the leading technical committee’s within the Food analysis sector and has been asked to contribute to many technical publications during this period. His relationships with the research community has led to Calibre commercialising the C-Cell Image analysis system for the bakery sector. Great leadership qualities ensure he maintains a high level of morale throughout the growing Calibre team.
Christine oversees the financial side of Calibre including account payments and reports for suppliers and auditors. Christine helped process the early orders for Calibre back in 1989 and has been heavily involved in the growth of the business in recent years.
Technical and Export Sales Manager
Stephen has managed the technical applications for our sales activities over many years. He is a respected consultant to many key customers and if Stephen doesn’t know if the equipment can do the job its unlikely anyone else will! Stephen initiates new calibration development, trial co-ordination and product application activities in our demonstration lab to suit customer needs. Stephen frequently attends international conferences on Food Science topics and is actively involved with the global sales of the C-Cell Bakery analyser.
Co-ordinating all of the internal sales activities. Acting as sales support to the external sales team for customer communication and efficiency with enquiries. Ensuring that targets and service levels are met and that customer requirements meet customer and company expectations.
National Sales Manager/Regional Manager North
Responsible for all sales activities in the North of the UK (according to our invisible North/South divide!). Pat has driven growth through building customers trust in senior management roles over recent years and, in her own words is ‘always memorable!’ A great person to have around the office unfortunately her role is field based so her customers gain is Calibre’s loss.
Key Account Manager - Dairy/Regional Manager West
Peter has worked within the Dairy or Food Processing sectors all his life and has considerable expertise in Hygiene monitoring and Dairy production environments. Peter is responsible for the management of all our key Dairy accounts and carrying out trials of new equipment as well as identifying the appropriate technologies suitable for customer needs in Food Safety & Quality Control.
Co-ordinating all marketing activity for Calibre and C-Cell. Rachael takes the lead on keeping the website up to date, exhibition planning, mailshots and social media. Rachael successfully brings lots of fresh ideas and initiatives to the role, and is making an excellent job of keeping marketing at the forefront of the business.
Customer Support Manager
One of Calibre’s most experienced members of staff Michael has excelled in 3 different roles in the last two decades gaining valuable insight and knowledge for his Customer Support Responsibility. Michael is responsible for all of the Technical and Service functions of the business and ensures that our products offer value for money in maintaining essential test equipment.
Technical Services Manager
Clive has been an ever present at Calibre and helped customers with their instruments before the company existed. For these reasons he is the first point of reference for both customers and suppliers with a ‘ technical problem’ so much so we are tempted to change the name of our Technical section to ‘Ask Clive’.
Responsible for the scheduling of our Pre-Planned maintenance service for over 300 customers. Martin is also on the end of the phone ready to react to repair call outs, requests for relocation of instruments or simple technical advice for the entire Calibre range of instruments.
Customer Support Engineer (Midlands)
Responsible for our pre-planned maintenance contracts throughout UK Midlands & Ireland, Gareth brings experience from the electronics processing industry. Gareth also carries out on-site repairs, product installation and training for customers throughout the UK.
Customer Support Engineer
Responsible for our pre-planned maintenance contracts throughout the south of the UK, Tom has many years experience from specialist quality control instrument manufacturers. Tom also carries out on-site repairs, product installation and training for customers throughout the UK.
Customer Support Engineer (North)
Responsible for our pre-planned maintenance contracts throughout the north of the UK, Adam has many years experience from specialist quality control instrument manufacturers. Adam also carries out on-site repairs, product installation and training for customers throughout the UK.
Responsible for the efficient processing of all Calibre day to day activities. Laura is known for her knowledge of systems and meeting management skills, keeping us all organised and aware of our reponsibilities. Laura takes responsibility for all customer service activities and is involved with our ISO compliance.
Charlotte provides administrative support to the Senior Management team including HR Financial and Accounting processes. Charlotte has a background in the pharmaceutical and scientific sectors but more recently has joined Calibre to help us with our growing team.
Technical Stores Co-ordinator
Neil has been with the company for many years now and has brought to Calibre years of experience within stores roles which has helped us improve systems on stock control and creating an efficient working area. Neil is involved with the despatch of equipment, spares, test kits and the daily running of the stores department. Neil also works alongside Clive creating C-Cell parts and wiring systems.
Responsible for processing orders and enquiries from new and existing customers. Andrea has previously worked in customer service roles and is known for creating a great relationship with customers and for filling their needs even when it seems impossible! Andrea is a key part of the Calibre team who co-ordinates and progresses purchase orders with our suppliers to ensure products arrive on time.
Derek has been with the company for a number of years now and has enhanced the efficiency of the stores department. He is involved in co-ordinating the despatch of any equipment, spares or test kits supplied to our customer base.