martin southall - service manager

I’m responsible for all our service engineers to ensure our customers receive the best support & service! I schedule our Pre-Planned Maintenance service for over 300 customers, and I am the first point of contact for all service enquiries. I am always on the end of the phone ready to react to repair call outs, requests for relocation of instruments or simple technical advice for the entire Calibre range of instruments.

Joined Calibre: September 2011

Home Town: Warrington, Cheshire, UK

Values/Work Ethic: Working together to ensure our customers are satisfied.

Pet: Cat called Norma

Specialism: Organising and systems.

LinkedIn: @MartinSouthall