tom downes - customer support engineer (south)

 
Tom Downes customer support engineer south

I am part of the customer support team that is responsible for servicing, calibrating and repairing instruments on customer sites or in the office workshop. Another part of my job is to facilitate instrument installations and to provide customer training. These activities are backed up by regular in house and manufacturer training courses.

Joined Calibre: September 2015

Home Town: Coventry, West Midlands, UK

Values/Work Ethic: Working as part of a dedicated team that aims to provide outstanding customer service. 

Specialism: HND Electrical & Electronic Engineering

LinkedIn@TomDownes

 

Service Team:

 

Martin Southall - Service Manager

Gareth Roach - Service Engineer

Adam Berry - Service Engineer